Delivery Information

Shipping Policy

šŸ‡¬šŸ‡§ UK

Choose from three Royal Mail delivery options:

  • Tracked 48 ā€“ Free:Ā delivery typically takes 2ā€“3 working days from dispatch.
  • Tracked 24 ā€“ Ā£2.00:Ā delivery typically takes 1ā€“2 working days from dispatch.
  • Special Delivery ā€“ Ā£9.00:Ā next-working-day delivery from dispatch, subject to Royal Mail's service terms.

Delivery time runs from dispatch, rather than the date your order is placed.

For orders including custom or prescription lenses, please allow an additional 5ā€“8 working days for your lenses to be prepared before dispatch (often dispatch is quicker than this). If you need your order urgently, please contact us before ordering.

šŸ‡ŖšŸ‡ŗ Europe

Royal Mail to Local Post Service Ā£30 3-5 business days
DHL Express Ā£40 1-2 business days

šŸ‡¦šŸ‡ŗ šŸ‡³šŸ‡æ Australia & New Zealand

Using UK Royal Mail International Tracked - Delivery approx 6-8 Business Days Ā£20

Using DHL Express International Delivery 2-4 days delivery time Ā£40.


šŸ‡ØšŸ‡¦ Canada

Free Delivery over Ā£150.00 or Ā£14.99 delivery charge

šŸ‡ŗšŸ‡øĀ USA

Using UK Royal Mail to USPS Tax included - Delivery approx 6-8 Business Days Ā£40

Using DHL Express 2-4 days delivery time. Taxes may be due depending on US Tariffs Ā£40

šŸŒ Middle East / Rest of World

Ā£40.00 DHL Express International Delivery

šŸ“¦ General Shipping Terms

Custom/Bespoke Lenses require a 5-8 day Mon-Fri lead time. This is in addition to any estimated delivery times above. If you have an urgent need please get in touch and we may be able to reduce this lead time.

We use tracked services as standard. Ā We will only ship products with a value of Ā£150GBP or greater when the billing and shipping addresses are identical.

    The customer is solely responsible for understanding the impact of any local regulations regarding customs, tariffs, VAT, import duty and excise charges.Ā Retrospectacle will not be responsible for any charges incurred in this respect.

    If the customer requests or later amends delivery instructions to leave the shipment in a safe place, we will not be liable for any subsequent loss or damage

    If you choose not to accept delivery of an itemā€”or if it is returned to us by the courier for any reasonā€”you will not be refunded for any shipping costs, regardless of whether you originally paid for shipping. Additionally, any charges incurred from the courier will be deducted from your refund.

    We only ship to residential addresses.