Welcome to the Retro Spectacle FAQ. Here you'll find quick answers to everything from authenticity and sizing to prescription lenses and delivery. If you can't find what you're looking for, we are only a message away.Ā
Yes. Our product photographs show the actual frame offered for sale. Some accompanying lifestyle images may be digitally created to illustrate a look or style.
When assessing a frame's colour, details and condition, please refer to the product photographs and written description. For sizing, check the listed measurements rather than judging the fit from a lifestyle image.
If you would like a closer look at a particular detail, email info@retrospectacle.co.uk with the product name or link.
We offer a limited number of personal eyewear styling appointments in Wakefield, by prior arrangement. Each appointment features a selection of frames prepared around your preferences and prescription requirements.
Please email info@retrospectacle.co.uk with details of what you're looking for and links to any frames you like. We'll discuss your requirements and let you know our availability.
Find out more about our eyewear styling appointments.
Please email info@retrospectacle.co.uk with the product name or link, and we'll let you know whether we can provide a photograph showing the frame being worn.
If we provide a digitally created illustration, we'll make that clear so you can distinguish it from a photograph.
Yes, we offer a reglazing service for customer's own glasses and sunglasses, including vintage and designer frames.
Before ordering, please email info@retrospectacle.co.uk with photographs of your frame and a copy of your current prescription. We can discuss suitable lens options and advise whether your frame is likely to be suitable, subject to inspection.
Lens prices are charged separately from the reglazing fee. Standard acetate and metal frames carry a Ā£15.00 reglazing fee, including Royal Mail tracked 48 return delivery within the UK. Please contact us for semi-rimelss and rimless pricing.
Older or previously worn frames can be more vulnerable during the lens replacement. We'll exxplain the relevant risks and reglazing terms before you proceed.
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Yes, we offer several frames inspired by the bold thick rimmed acetate designs together with cool rivet detail. Click here for inspiration.
All spectacles require cleaning from time to time. You can either use lukewarm water with a mild hand soap and dry them with the microfibre cleaning cloth provided. Alternatively you could use a specialist spectacle cleaning spray. We would suggest to use a cleaning fluid which does not contain alcohol, so as not to damage your vintage frame, particularly if the frame has intricate detail such as diamante, or hand painted. More tips can be found byĀ clicking here.
You can upload a clear photograph or scan of your current spectacle prescription when placing your order. Please make sure the full prescription is visible, including he date of your eye test.
If you don't have it to hand when ordering, you can email it afterwards to info@retrospectacle.co.uk with your name and order number.
If you already know your pupillary distance (PD), please include it. If not, our optical team can advise on the measurements needed for your chosen lenses and frame.
For advice before ordering, email us your prescription along with a link to the frame you're considering.
We can provide an itemised invoice for you to submit to your healthcare scheme or employer. Whether your purchase qualifies for reimbursement depends on their terms, so please check with them before ordering.
To request an invoice, leave a note at checkout or email info@retrospectacle.co.uk with your order number and any details your provider requires on the invoice.
Absolutely. Emily Charlotte, our qualified dispensing optician, can help you choose frames based on your style, fit and prescription requirements.
Email info@retrospectacle.co.uk with links to the frames you're considering. If possible, include the measurements of a comfortable pair you already own and a photograph of you wearing them, so we can offer more tailored advice.
You can also explore our face shape guide for styling inspiration or use our Home Trial Service to try your chosen frames before deciding on prescription lenses.
Short AnswerĀ is NO it is incorrect!
In accordance with the MHRA - Medicine and healthcare products regulatory agency -Ā
Practices should note that the Medical Devices Directive does not cover spectacle frames already owned by a patient. Therefore new lenses can be put into a customers' existing frames (even if they do not have a CE marking).
CE marking happened in 1993 therefore as we specialise in original vintage and retro glasses and sunglasses most of our frames are unmarked.
Your pupillary distance, or PD, is the distance between the centres of your pupils, measured in millimetres. It helps us position your prescription lenses correctly in your chosen frame.
PD is usually measured when glasses are dispensed, rather than during the eye test, so it may not appear on your prescription. There are numerous app's that you can download which will measure your pupil distance for you using your camera phone.
If you don't know your PD, email info@retrospectacle.co.uk with your prescription and details of your chosen frame. Our optical team can advise yon obtaining the measurements needed for your order. Please avoid guessing or using an average measurement.
Some lenses, including varifocals, require additional fitting measurements. We'll explain what is needed for your chosen lenses and frame.
Click here to see some cool videos regarding what your prescription means and how to measure your PD.
Many of our vintage glasses and sunglasses are one-off finds, so we cannot guarantee that a sold-out frame will become available again.
If you have spotted a pair you love, email info@retrospectacle.co.uk with the product name or link. We can let you know whether we have a similar style available and discuss alternatives based on the shape, colour and size you're looking for.
New unused vintage stock consists of original frames made in an earlier decade that have never been worn. You may also see these described as "new old stock" or "deadstock". They are vintage originals, rather than modern reproductions.
Refurbished eyewear has been cleaned, checked and restored ready to wear. These frames may have been worn previously, and any remaining signs of wear are explained in the individual product description.
Unused vintage frames can also have marks from storage, so please check each listing's condition details and photographs. If you would like more information about a particular pair, we're happy to help.
UV400 is the recommended coating whichĀ blocks all light rays up to 400 nanometers. The coating offers protection against both UVA and UVB protection. If you order prescription sunglasses, they will also come with UV400 protection.
We carefully select our vintage eyewear for its condition and suitability for wear, and describe any signs of wear in each product listing. We do not offer an additional extended warranty on our frames.
This does not affect your statutory rights if an item is faulty, not as described or otherwise fails to meet the standards required by consumer law.
If you experience a problem with your purchase, please email info@retrospectacle.co.uk with your order number, a description of the issue and photographs where possible>. We'll assess the problem and explain the next steps.
